Do we have to take all seven services?

No. Most practices start with one or two, where the diagnosis shows the biggest leak, and add more once those are running.

How do you handle patient privacy?

We work inside your existing compliance and patient-privacy processes, keep patient data in your systems wherever possible, and agree in writing who can access what before anything is connected. Your compliance lead has the final say.

Can you advertise regulated treatments?

Ad platforms restrict health, weight-loss, hormone and regenerative claims. We build education-led content and funnels around current policies, your clinical team approves medical language, and we never promise that an ad will be approved.

Will it work with our practice software?

Usually, through native integrations, exports or APIs. We confirm what your software allows during diagnosis, before anything is scoped or priced.

Who owns the accounts and the data?

You do. Ad accounts, CRM, domains, content and automations are set up in your name, so everything stays with you if we stop working together.

Can you guarantee press coverage?

No one honestly can. We write the releases, pitch your providers as expert sources and distribute announcements; which outlets choose to cover a story is their decision. We report every pitch and placement plainly.

It depends on scope. After diagnosis you get a written scope and a fixed price before any work starts.

Apply below. We read every application, and if we think we can help we reply by email to arrange the diagnosis.

Healthcare & Wellness

Full schedules, engineered.

Brand, PR, social, marketing, automation, custom software and launches for clinicians, practices and health businesses: dental, med spa, wellness, regenerative, specialty and beyond. Run as one system, reported every week.

Apply to work with us See the seven services

The patient journey, one systemWhat we install at each stage

01
Found
Social, search and reviews
02
Enquires
AI front desk and missed-call text-back
03
Books
Online scheduling and digital intake
04
Shows
Reminders and confirmations
05
Proceeds
Consult-to-treatment follow-up
06
Returns
Recall, memberships and reactivation

01Found
Social, search and reviews
02Enquires
AI front desk and missed-call text-back
03Books
Online scheduling and digital intake
04Shows
Reminders and confirmations
05Proceeds
Consult-to-treatment follow-up
06Returns
Recall, memberships and reactivation

Who we serve

Built for anyone who cares for patients.

Different specialties leak patients in different places. We start where yours does, and fix the stages that cost you the most first.

Dental practices

General, cosmetic and implant practices, and DSO groups

Hygiene recall that never gets booked
Implant and Invisalign cases that stall after the consult
New-patient calls missed at lunch, after hours and on busy mornings

Med spas & aesthetics

Injectables, laser, skin and body clinics

Clients who come once and never rebook
Memberships that churn after the first few months
Consults that do not turn into treatment plans

Wellness clinics

IV therapy, hormone and HRT, weight loss and longevity clinics

High-intent enquiries that wait hours for a reply
Programs sold one session at a time
Ad accounts flagged for health claims

Regenerative & stem cell clinics

Stem cell, PRP and regenerative orthopedics clinics

Education-heavy decisions with long sales cycles
Ad platforms restricting regulated claims
Seminar and webinar leads that go cold

Specialty practices, clinicians & health brands

Chiropractic, physical therapy, private clinicians, telehealth, multi-specialty groups and health brands

Every location running its own way
No single view of enquiries, bookings and no-shows
Referral sources that nobody tracks

Seven services, one system

Everything from first impression to the second visit.

One team runs the brand, the press, the content, the campaigns, the front-desk follow-up, the software and the launches, so nothing falls between agencies and vendors. Take one service or all seven.

Brand & Identity

A premium brand patients choose before they compare prices.

Brand strategy and positioning: who the practice is for, and why it is worth what it costs
Identity system: logo, palette, typography, photography direction and brand guidelines
The in-clinic experience: signage, treatment menus, intake packs, aftercare cards and merchandise
Founder and physician personal brand, so patients know the people behind the practice

PR & Media

Third-party credibility that makes your practice the obvious choice.

Press releases for launches, new treatments, new locations and milestones, distributed to news outlets
Your providers pitched as expert sources to local, trade and consumer media
Podcast, speaking and awards opportunities, prepared and pitched for you
An "As featured in" press page and media kit built from the coverage you earn

Social Media

A content engine your front desk does not have to run.

Monthly content plan built around your service lines and seasons
Short-form video: shoot guides for your team, editing, captions and hooks
Platform-native posting, comment replies and DM routing to the front desk
Patient stories and before-and-after content only through your written consent process

Marketing & Growth

Paid, search and reputation, measured to the booked appointment.

Google and Meta campaigns written to each platform's healthcare ad policies
Local SEO, Google Business Profile and a landing page per service line
Review requests after visits, and reputation monitoring across locations
Tracking from click to call to booked appointment, not just to the form fill

Operations & Automations

The follow-up your team means to do, done every time.

AI front desk that answers calls and texts, books, and hands off to staff
Missed-call text-back during lunch, after hours and on busy mornings
Recall and reactivation sequences for overdue and lapsed patients
Intake, scheduling, reminder and confirmation automations wired into your CRM

Custom Development

Software shaped around how your practice actually runs.

Patient portals and mobile apps for programs, memberships and aftercare
Dashboards that show enquiries, bookings and shows by location and provider
Internal tools: treatment-plan trackers, staff checklists, referral logs
Integrations between your practice software, CRM and payments where they allow it

Go-to-Market

Launch the next location, service line or membership properly.

New-location launch plans: local search, pre-opening list, opening campaigns
New service-line launches with positioning, pricing and staff talk tracks
Membership and program design: tiers, inclusions, billing and retention
Pricing and positioning reviews against your local competitors

How it works

Diagnose first. Then build what matters.

Diagnose

We look at your calls, ads, booking flow, recall and reviews before recommending anything.

Plan and scope in writing

A written plan with scope, timeline and price, agreed before any work starts.

Build

We build in accounts you own: ad accounts, CRM, domains and automations.

Run and report weekly

Plain numbers every week: enquiries, bookings, shows, and what we are changing next.

Diagnosis: Before any recommendation
Scope and price: Written, agreed up front
Accounts and data: Stay in your name
Patient privacy: Inside your existing processes
Reporting: Plain numbers, every week

FAQ

Questions practices ask us

Apply to work with us.

We take on a small number of practices at a time. Tell us where you are and we will tell you what we would fix first.

Apply to work with us